CFT Training Center has summed up 2012
In 2012 the number of specialists from CFT partner banks trained in CFT made 1,800. The total number of trained specialists was 5,100 (the plan for 3,500 participants established at the beginning of the year was fulfilled by 145%). During the reporting period, the training center extended the line of services in full-time and distant training and the list of banking courses – new user interactive practical and theoretical courses were developed.
Today CFT training center offers training in over 400 courses and programs aimed both at studying the company’s products and services by client banks and at professional and personal development of CFT employees.
Out of 1,800 bank specialists trained in 2012, 933 are employees of CFT permanent customers and 771 are specialists of the company’s new partner banks. A large-scale project of training of specialists from 12 branches of the Rossiya bank was implemented within the framework of complex subscriber service programs for permanent customers. During the year, theproject teams of new CFT customers were prepared: First Investment Bank, Baltinvestbank, OTP Bank, Binbank, Accept bank, Expobank, Deal bank, RCI Banque S.A., Ural Interregional bank, Kedr bank, Russian Standard bank and other.
Bank end users were trained during the integration of CFT-Bank, integration of branches, transfer of banks to unified technological standards. The major projects in this direction were user training of Petrovskiy bank, branch of Otkritie bank, of Expobank, Starbank and Monolit bank.
“Data analysis shows stable demand for training center services from permanent customer banks,” says Natalya Aleksandrova, Director of CFT training center. “Internal training has shown significant growth in the demand for professional training (twice as much as was planned by CFT-Bank programs); and there is stable strong demand for distant courses and training programs.”