The CFT Training Center has summed up the first six months of 2011


A total of 2,360 employees were trained, which is almost five times as many as during the same period in 2010. In quantitative terms, 120 days of classroom training were provided as well as 6,600 distance education courses.

This significant increase, as compared to the first half of 2010, is largely due to the fact that the number of study programs offered has greatly expanded. The experts at the CFT Training Center have begun a number of corporate business training projects aimed at developing the personal, professional, and business skills of the company’s employees.

 Corporate Training

‘CFT has now built a unique team of trained specialists,’ says the CFT Group’s Chairman of the Board, Andrei Visyashchev, ‘which includes people with significant expertise in the Russian market. These are professionals working on the cutting edge of modern IT, and significant amounts of money have been invested in their training. Our job is to allow the team to continue growing and developing. We spare no resources on the training of our employees, because we know that as their professional skills increase, the overall intellectual capitalization of the company increases as well.’

In the first half of this year, the center held two special corporate education programs, Mastering External Communications and Mastering Negotiations, in which more than 160 of CFT’s employees participated. The center also conducted training in corporate technology and IT, and an entire series of training sessions for specific professional groups. One important event for the company was its launch of an ambitious project to train CFT’s employees in project management, which was based on the program of international Project Management Institute (PMI PMBOK).

The importance of this area of corporate training reflects the position that CFT recognizes the urgency of project management skills for its executives. Competent project management can significantly improve those skills substantially. CFT’s employees who receive training and certification in this area can also improve their professional status. About 200 employees took part in this program during the first half of the year, including 89 who successfully completed a basic Project Management course, 9 who completed more intensive courses, and more than 70 who participated in business games in Novosibirsk and Moscow. Currently, there are 120 employees enrolled in the program.

A total of 932 people received corporate training during this period, which is 62% of all of CFT’s employees.

 Customer Education

During this six-month period 63 professional education projects were conducted for the staff of CFT’s customer banks. A total of 593 employees were trained, which is almost twice as many as during the same period in 2010. Classroom training comprised 49% of the services that were provided, and another 51% was distance education.

Some ambitious projects were launched during this period, including the training of employees from multi-branch banks, as well as the large-scale training of users. One of the biggest projects was the training of hundreds of employees from Rossiya bank and the Moscow Bank for Reconstruction and Development.

By putting these major projects into operation, the CFT Training Center showed its willingness to organize and conduct large-scale training encompassing many branches. The Training Center has everything it needs to meet this challenge: a professional electronic system to manage the educational process, online course development tools that meet international standards, a staff of highly qualified professionals, and the experience of implementing training projects for the Russian leading banks.

When speaking of the future plans, the Training Center’s Director, Natalia Aleksandrova, explains, ‘By the end of the year, over 100 projects will have been launched with our partner banks, and a major project with one of the largest Russian banks is almost ready to go. We are developing a package of new, specially designed, corporate education programs: a time-management program and a two-tiered program aimed at developing the management skills of both beginning and experienced executives. Soon we’ll be able to offer our partner banks new project management programs and business courses. We’re using our analysis of the effectiveness of the projects already in place to help us develop new programs in such a way that new projects correspond to our customers’ specific needs as closely as possible.’​​​